Yes, We Are A Service

We keep seeing the pleas and exhortations to “pay EMS workers what they deserve.”  I get it.  We’re underpaid.  Or so we keep hearing.

Whether we are employed by a public or private entity, we’re still a business.  We get paid for our services, whether through tax money, patients’ payments, or reimbursement through private or public insurance. That means that we’re selling what we do — and if we don’t have customers, we don’t have ambulances — or paychecks.

The number one goal of any business is to have (and keep) customers.  (Of course, there is an exception to every rule and in the USA, the businesses that don’t understand customer retention are cable companies and cell phone providers!)  And the truth be told, we in EMS do a terrible job of gaining and keeping customers.

Let’s talk about gaining customers.  The fire service and law enforcement get it.  They routinely engage in public relations, outreach, and public education. These organizations go out of their way to make themselves visible and engage the community in almost way they can.  If a citizen shows up at a fire station, you can almost guarantee they’ll be offered a tour, a cup of coffee, and a warm greeting.  Show up at an EMS station and what happens?  Probably a grunt, at best.  Fire Prevention Week?  The firefighters are making the rounds.  National Night Out?  The cops will be there.  And probably the firefighters too.  Social media?  Most PDs and FDs have Facebook pages where they share and brand their message?  EMS?  Not so much. We have EMS Week?  What do we do?  Well, for one thing, we complain about whatever “freebies” the hospitals give us.  Maybe we’ll put a crew somewhere and give the same blood pressure checks you can get any day in the waiting areas for most pharmacies.  Ride-alongs?  Sure, some organizations allow them.  Many don’t, claiming HIPAA, liability, or some other red herring. Showing off the ambulance?  Explaining EMS training?  Nope, most places don’t do that either.  Wonder why people confuse EMTs and paramedics or just call us ambulance drivers? Wonder why people call us for non-acute reasons and then drive themselves to the ER when it’s a “real” emergency?  The reason is simple ignorance.  Ignorance can be cured.  But we’re too content to complain as opposed to educate. Most PDs and many FDs have a “citizens’ academy” program where they provide the public an insight into their world.  With the exception of MedStar in Fort Worth, I’ve yet to see an EMS program do this.  But again, we complain at the lack of respect given to us.

The lack of respect given to us.  Yep, we complain about that all the time.  But do we show any respect to our customers?  Yep.  Customers.  And if we have customers, we have to have customer service.  I could spend hours on customer service.  But I won’t, because I can distill it into two key takeaways.  First, be nice.  Second is “why be nice?”  The simple reason is that nice providers are less likely to be complained on and even sued.  The reality is that the overwhelming majority of our patients don’t know anything about the quality of our care.  What they do know about is how nice we are to them.  Please, thank you, sir, and ma’am go a long way — as does a genuine attitude of caring.

Of course, I’m probably preaching to the choir here, but maybe we need a “card course” for customer service.  In conclusion, we all complain (INCLUDING ME) about how fast food workers don’t deserve $15/hour because they don’t get our orders right.  Maybe we don’t deserve $15/hour yet either — because we don’t educate people as to our worth nor do we treat people like customers.

The next time you deal with the public, remind yourself one thing.  They’re a customer.  And without customers, there is no EMS.

Enthusiasm

There’s a lot of enthusiasm on EMS social media and some of the most enthusiastic of these people want you to know just how much enthusiasm for EMS.  There’s a lot of people saying how much they love being in EMS.  There’s a lot of those people sharing pictures of ambulances, fire trucks, helicopters, and badges. These are usually the people who have all the cool sayings, catchphrases, and memes down.  These are the ones about heroism, pride, sacrifice, and everything else all-American and apple pie. There’s also a group of marketing types who make a fair amount of money selling T-shirts to those enthusiastic EMS types.

Here’s what I never see from those types.  I rarely see why they’re enthusiastic about EMS.   And I never see their enthusiasm about the MS of EMS — medical service.  These people are never at the EMS conferences, except at the vendor’s booths getting their latest “Big Johnson EMS” t-shirt. If they go to continuing education, it’s because it’s mandated.  They share the hero stuff.  They don’t share the medical stuff.  And what they do share about medicine falls into two typical categories — war stories and dogma. For them, it’s even better if they can share both. “There I was, taking this guy to the ER who’d slipped and fell.  Good thing we put him in a C-collar and a backboard because he had a hairline fracture of C-3.  You can’t ever be too careful.”  These are the same people who believe that cutting edge medicine involves a backboard, a non-rebreather mask, and a diesel bolus.

I’m enthusiastic about EMS.  What I love is that it’s an opportunity to help someone and provide medical care when someone doesn’t know where else to turn. And to me, that opportunity to serve comes with an obligation to provide the best care possible. There’s an imperative to be up on the medicine.

EMS social media is a phenomenal tool for networking with like-minded providers and to share the latest developments in medicine.  I am incredibly thankful to some great, smart EMS professionals online who’ve shared their tricks of the trade with me. I’ve learned more about Ketamine, sepsis, rapid sequence intubation, push dose pressors, and countless other topics from the online EMS world than a hundred local classes could ever have attempted to provide. And when I’ve despaired over things, whether in EMS in general or in my personal EMS world, there’s been a friend out there who’s shared the same frustrations.  But social media friendships, just like “real world” friendships, are highly dependent on who you choose to associate with. As the old saying goes, “choose wisely.”

In conclusion, it’s great to be proud and enthusiastic to be in EMS.  The challenge is to channel that enthusiasm into being a provider that provides a service to your patients. If not, you’re just another whacker.  Don’t be that whacker.

A Media Time-Out

I’ve gotten tired of the media.  I’ve gotten tired of the same stories appealing to the uneducated masses.  I’ve gotten tired of the same talking heads spreading the same talking points.  You thought I was talking about the upcoming national election in November?

Wrong.  I’ve gotten tired of the EMS media, both print and online. Virtually every EMS social media, online presence, and print publication consists of the same things. A few clinical “advances” highlighted, usually by a professional EMS Celebrity, the right EMS system, and/or the same cabal of professional committee members who’ve created the mess that is modern EMS — but wait, this time, they’re really going to fix it.  Then, there’s all the stuff to tell you what a hero you are.  Yes, you should wear your lack of education, your immaturity, and your inability to feed a family on an EMT paycheck as a badge of honor. And the majority of EMS “news” sites consist of results of content searches.  If a news article mentions “EMS” or other keywords, it gets shared on EMS news sites.  In my mind, this partially explains the Narcan for everyone craze — because, golly gee, they keep reporting on heroin and other scary drugs.

And EMS social media is more of the same.  Pandering to the least educated of the profession mixed in with some hero worship and mindless adulation because merely going to a job that involves less than 200 hours of initial education makes you a hero.  And by God, if you can’t pass an exam that measures minimal entry level competence to safely function, then don’t worry.  We’ll keep encouraging you and tell you to keep chasing those dreams, no matter how unrealistic they are, you special snowflake!

At times, you’ll see EMS media get it right.  The cover of the current edition EMS World is about prehospital ultrasound. Some of my friends in EMS who want to advance EMS as a profession and expand the role of EMS providers have tried, with occasional success, to raise the bar.  Yet, the reality is that there’s always more average and below average EMS providers to consume the media.  And in a capitalist society, we go where the money is.

I don’t know that we can fix the problem.  What I do know is that there is plenty of good educational material out there to be an informed, current provider.  You just have to look for it.  There’s even some good stuff online.  If you’re not familiar with FOAM, you should be.  There’s some incredible cutting edge medicine being spread on social media.  I like the quote that Dr. Joe Lex says:

If you want to know how we practiced medicine 5 years ago, read a textbook.
If you want to know how we practiced medicine 2 years ago, read a journal.
If you want to know how we practice medicine now, go to a (good) conference.
If you want to know how we will practice medicine in the future, listen in the hallways and use FOAM.

 

And that brings me to the final point that I have regarding becoming and remaining an informed practitioner of prehospital medicine.  If what we are doing is medicine — and I believe it is, then we need to be getting our education from physicians. I admit to being a nerd about medicine. I have several physician level texts that I use to expand, broaden, and challenge my notions about medicine.  And a personal goal is to attend more physician level professional education.

A rising tide may not always lift the rest of EMS, but I believe that if the smartest and most motivated of us in EMS demand more for our professional development, just maybe, we can start to be taken seriously as professionals.

Thinking About EMS Education

A friend, grizzled EMS veteran, and sage (all the same person) recently opined about the state of EMS and it got me to thinking. So, allow me to share my thoughts on initial EMS education and perhaps offend everyone in EMS and EMS education all at once.

I’m not sure that accreditation or degree requirements improve EMS one iota. What they do is create artificial barriers to non-college-based programs. There are plenty of good programs that aren’t affiliated with a college. And there are colleges that turn out crap EMS providers. Speaking purely anecdotally, the colleges know this.  The local college in my area offers the paramedic program only as a full-time, daytime only program.  There’s no alternative.  Some of the required courses make sense. (Anatomy and physiology come to mind.)  But especially for someone who’s already got a degree, it makes little sense to require general education classes all over again — much less a physical education class.

As for EMTs. The EMT basic curriculum is way too short and way too superficial. In most places, it’s little more than teaching first aid and some basic medical knowledge. It creates people who think they’re heroes with less than 200 hours of training. We end up with people who practice medicine based on dogma and “my instructor said” and who truly believe that BLS saves ALS and they’re heroes. Meanwhile, we have more than a few places where EMTs can’t administer over the counter medicines that the lay public can and are legally prohibited from using the same glucometer that a child is taught to use.

And let’s talk about one other thing. The various ALS skill monkey levels that exist between EMT-Basic and Paramedic. These people get some or ALL of the ALS skills that a paramedic gets with none of the understanding. It’s a recipe for malpractice and for killing patients. Don’t give me the BS that it’s “for the volunteers.” There are plenty of us who volunteer who took the time and effort to educate ourselves. I’ve never worked full-time paid as either an EMT or a Paramedic and I’ve reached a decent place in the EMS world. Whether paid or volunteer, certification standards remain the same.  And allowing someone without a foundation in anatomy, physiology, pharmacology, and patient assessment to perform high risk skills like rapid sequence intubation, even with calling a physician for a radio/phone order, is a recipe for a disaster.

My solution to all of this? Enhance the educational standards for EMT-B to be more like the current AEMT. The current EMT standards should be the standard for the first responder, not one who staffs an ambulance. And I’m not sure that paramedic should be an associate’s degree. What about entering paramedic education after already having a bachelor’s degree? It’s a lot easier to teach prehospital emergency care to someone who already has critical thinking and communications skills than it is to teach critical thinking and communications skills who’s got a paramedic certification and only a vocational/technical education.

These are just my thoughts. I don’t pretend that these changes will improve EMS overnight, lower the cost of healthcare, or raise EMS wages.  What I do believe is that these are the right changes for better patient care.  And patient advocacy demands just that.

The Soft Bigotry of Low Expectations

Yes, I know that’s a quote used in a George W. Bush speech.  Yes, I know some of you may not like President Bush.  Truth be told, I don’t always either. (He’s like the Diet Coke of conservatism: Just one calorie, not conservative enough! — Apologies to Dr. Evil, by the way.)

But, truth be told, it’s a quote that applies so well to EMS.  I’ve been guilty of it myself.  And I think a lot of us are incredibly negative about EMS, our past, and our future. Day after day, I read posts on EMS social media about provider mental health.  I read posts about the pay in EMS.  Heck, I even read posts about poor EMS protocols, poor working conditions, and poor coworkers.  When you read that, it’s easy to get discouraged about EMS.

Here’s the great news.  Provider mental health is an issue.  But we’re addressing it.  The Code Green Campaign is raising awareness, promoting access to mental health care, promoting resiliency, and promoting self care.  Reviving Responders is doing similar work as well.

As for the other issues, there are solutions.  Forming associations to represent our profession at the state capitols where the majority of EMS regulation occurs is a huge step.  Yesterday marked the one year anniversary of my state’s EMS association, the Association of Texas EMS Professionals.  In that year, we’ve accomplished a lot – from providing paramedics the ability to work in hospital ERs to being recognized as the state affiliate of the National Association of Emergency Medical Technicians to being called to testify before the Texas Legislature as witnesses on EMS issues.

For those of you complaining about poor pay, poor working conditions, and poor protocols, there are services out there that are looking for EMS professionals like you.  It may involve getting out of your comfort zone, but these places exist — all over the country. At the risk of sounding like “tough love,” if you choose to still work for a bad employer, you have made your choice.

And yes, there are places where learning happens.  Social media may have its faults (see also: EMS “clickbait” articles), but the FOAM (Free and Open Access to Medical Education) movement is bringing current medicine to all of us.  Granted, much of it is geared to emergency physicians, but we should be learning at their level anyway.  Medicine is medicine.  EMS remains the only profession with arbitrary concepts like BLS and ALS.  While there may be regulations governing scope of practice, I’ll give you some free legal advice.  THERE IS ZERO LEGAL LIMITATION ON EXPANDING YOUR KNOWLEDGE.  Other learning opportunities exist at EMS conferences.  If you are only learning your profession from within your department, you’re selling yourself and your patients short.  Insular clinical thinking and inbreeding in education is a disservice to our profession.  Professional networking and exposure to new, outside ideas is how change happens in EMS.  And there’s even opportunities to expand one’s EMS horizons on Facebook.

So, in conclusion, I’ll leave you with another cliché politicized quote that also applies to what we do in EMS.  “It gets better.”  And it starts with each of us.  Go. Do. Medicine.

Have you ever noticed….?

Have you ever noticed how many new, inexperienced, poorly educated providers talk about how much they’re allowed to “do” in their EMS organization/system/region?

Today, I was involved in a discussion in EMS social media where an EMT with three months of experience was bragging about taking a sixteen hour course where he would get “training” on administering three additional medications and be allowed to use a supraglottic airway. In the grand scheme of things, all of these medications and the supraglottic airway are relatively benign interventions.  There’s relatively low risk for each of the medications and the airway device in question. What is NOT benign is the prevailing mentality in EMS that a card class or an in-service is all that’s needed, especially to teach an entry-level EMS provider skills that are normally reserved for providers with a higher certification. Even with its numerous faults, paramedic education has a depth of education in anatomy, physiology, pharmacology, and patient assessment that an EMT or AEMT course don’t have. While a sixteen hour course might be able to teach the ins and outs of those particular medications and that particular airway device, that course is zero substitute for actually having the education that an advanced provider has.  We can teach almost anyone how to do something.  Knowing when to do something — or when not to do something — is where education is superior to training.

Sadly, our profession has done little to disabuse EMS providers, especially inexperienced entry level providers, of the notion that EMS consists only of a set of skills that can be added and subtracted at whim.  Rather, like any academic discipline, particularly one involving the healing arts, EMS consists of knowledge.  And there is no statutory limit on the knowledge that any provider can have, regardless of their certification level. Professional education does not end with initial certification.  Rather, initial certification is but a determination of entry level minimal competence.  Professionalism involves the relentless pursuit of mastery well above and beyond the minimum standards.

As I’ve joked before, a cook knows and follows the recipes.  A chef understands the culinary arts well enough to be able to create their own recipes.  The majority of EMS providers are technicians — and as such, we’ve become the short order cooks of medicine.

EMS will become a respected part of the medical system when we stop talking about what we can do and start talking about what we know.  There’s a big difference between training and education.  When we routinely produce educated clinicians as opposed to trained technicians, that’s when the respect — and the money — will show up.

It’s Never About the Pay

Years ago, as a new attorney working in state government, I worked for a state agency that determined they had a problem retaining attorneys.  They did a lot of surveys, most of which revealed discontent with working conditions.  The reality was that management used junior attorneys as glorified paralegals and gave them little professional discretion and routinely micromanaged.  Of course, management did not want to hear this.  Instead, a new pay scale was issued, which gave everyone an immediate raise and also decreased the time before being eligible for the next promotion.  Management made the decision that it was easier (and possibly cheaper) to give everyone a raise than improve working conditions.  Needless to say, the retention improved, but only slightly.  At that point, I told one of my colleagues, “It’s never about the pay.  It’s about what people are willing to put up with for that pay.”  People know the salary when they accept a job.  What they don’t know is what the job is going to be like.

But my blog is (usually) about EMS and my EMS experiences.  What does this have to do with EMS?   Everything.  We routinely hear that there’s a shortage of EMS providers.  We regularly are inundated with stories about a shortage of volunteer EMS providers. There have been numerous committees studying the issue of a perceived shortage of providers.  Some states have done a terrible job of promoting becoming an EMT or paramedic.  The Pennsylvania “Roll With It” campaign comes to mind.

What remains is a shortage of EMS providers willing to put up with the working conditions made available to them at the salary offered.  And this is even more the case for EMS volunteers.  I will fully admit that as a volunteer medic, I will put up with relatively little BS in return for providing free paramedic care.

So, to those of you wondering where your volunteers are or why you aren’t keeping volunteers, I’ll ask you a few questions.

  1. How easy do you make it to volunteer?   Is your application online?  Do you have a point of contact?  Do you even have a webpage?
  2. How soon can you get people on shift?  Is the process tied up with committee meetings, orientations, and other obstacles?
  3. Do you provide the volunteer everything they need?  Or do you make them spend money out of pocket on uniforms?
  4. Do you have an open, transparent on-boarding and field training process?  Or does your training staff regularly play “hide the ball?”
  5. Do you truly make your volunteers part of the team?  Or do you make things difficult (even unintentionally) and say “we’re holding you to the same standards as everyone else?”
  6. Do you have some flexibility in the process?  Or do you rigidly refuse to deviate from your processes?
  7. Do you truly welcome new people?  Or do you have cliques and the “old guys” club at your station?
  8. Do you welcome those with prior experience? Or do you force them into a model of starting from scratch because your organization is “special?”
  9. Do you learn from previous issues?  Or do you act as if “this is the first time we’ve heard about this?”
  10. And finally, have you told your staff (both paid and volunteer) that they’re appreciated?  More importantly, do you back those words up with action?

There’s not a shortage of EMS volunteers.  I know many people with EMS certifications who’d like to get back on the truck.  The real shortage is the number of EMS organizations that truly want and appreciate providers, whether paid or volunteer.

Fight For $15

So, in a fit of rage, I was almost tempted to write a screed about how EMS providers don’t deserve the $15 per hour wage that fast food workers are protesting and clamoring for. My rationale was (and remains) simple.  After watching the attitudes from so many EMS providers, especially in the average online discussion, I’d be hard pressed to argue that many people in EMS deserve to be paid this much even.  Whether it’s the blind devotion to dogma (See also: Spinal motion restriction), the overinflated sense of self importance (See also: the usual t-shirt slogans about how under 200 hours of first aid training is equivalent to being a physician), or the culture that mocks education (See also: The usual claptrap about EMTs saving paramedics and/or “BLS before ALS”), it’s clear that many people in EMS are overpaid at minimum wage.

Today, though, I dug deeper into a recent EMS discussion about the priority between hemorrhage control and the classic “Airway, Breathing, Circulation” priorities that are drilled into almost every EMS provider.  I noticed that the majority of providers wanted a definite, absolute answer.  They wanted a clearcut answer.

Here’s the problem.  In any learned profession, whether it’s engineering or medicine, the answers are rarely clear.  Answers to most questions are heavily dependent on both the facts of the situation and the judgment of the professional.  As both an attorney and a paramedic, my favorite answer to any question is, “It depends.”  But too many of us in EMS want a definite answer.  We want a protocol or a flowchart to follow.  We claim that we want to be treated as professionals, but then we want someone to supply us the answers and make it easy for us.  Following the protocols or the skills sheet truly is the medical version of being a fry cook.  Congrats!  We’ve earned our $15.

 

 

About Orlando, Paris, San Bernadino, and Everyplace Else

Knowing me, I’ll bet you thought this would be about gun control.  Nope.  If you know me, you know where I stand. I’m not going to convince those who disagree with me and they’re unlikely to change me either.

What most of us agree on is that we have to DO SOMETHING.  I agree.  One death from violence is one too many.  And then, my good friend Kelly Grayson made a post on Facebook that inspired me. Kelly suggested that so many people in Orlando didn’t have the training or tools to provide lifesaving care.

Then it hit me.  We in EMS and the medical field have been encouraging the public to learn CPR and how to use an AED.  We’ve been doing it for years to help save lives in cases of sudden cardiac arrest.  It’s time to do the same for bleeding control.  Just like in sudden cardiac arrest, severe bleeding is a time-sensitive emergency.  By the time that EMS arrives, the patient may be dead.  Just like in sudden cardiac arrest, bystander care can change the dynamic.

The National Association of EMTs offers a class called B-Con that addresses simple strategies for bleeding control and initial airway management.  The class is designed for and is appropriate for the general public. In the event of another tragedy of violence, it’s quite likely that medical providers won’t enter the scene until law enforcement has controlled the threat.  In Orlando, that took over three hours.  It will literally take minutes to bleed to death from an uncontrolled severe hemorrhage.  With the military’s training on bleeding control, shock management, and initial airway management, I’d argue that right now, your chances of surviving from being shot in a combat zone are better than for the average civilian.  That has to change.  And the change begins here.  Now.

Until the possibilities of violence and accidents are eliminated from the world, which is an unlikely proposition, we need to make the knowledge and tools to stop bleeding as accessible as CPR and AEDs.  The public needs education on stopping bleeding and access to bandages and tourniquets.

The skills to save a life are accessible to the general public.  EMS professionals have the tools to teach these skills.  Let’s make it happen. This.  This is how we do something.  This is how we remember Orlando, Paris, San Bernadino, Newtown, and everyplace else.

 

Time To Call It Like I See It

In my EMS career, I’ve been very fortunate for two things.  One, I’ve had the opportunity to work for some great EMS systems.  Two, by virtue of my outside career, I don’t have to rely on EMS to make ends meet or pay the bills.  To me, that also means I have an obligation to speak my mind about EMS, especially since many of my colleagues don’t always have the luxury of being able to speak theirs.

Today is one of those days where I’m going to speak my mind and say it as loud as I can. A few moments ago, I saw a social media post from a large EMS publication.  The post was entitled “Addressing Ten Harmful Realities of Modern EMS.” Plain and simple, I’m not going to link to it.  Here’s why.  To be honest with you, this article was written by an EMS consultant who’s been involved in the EMS world for years.  The article is published by a major EMS publication.

In short, we’ve got the same usual suspects of the same usual EMS columnists, the same usual people who are on every EMS committee, the same EMS publications, and the same EMS consultants telling how to fix the problems in EMS that, in large part, they’ve helped create and/or perpetuate.  At the very least, they’ve been complicit in not addressing them for a damned long time.

The main EMS publications aren’t peer reviewed.  They consist largely of reprinting advertisements for products.  The “science” they post is largely dated and the truly progressive EMS systems (the ones that aren’t busy tooting their own horns) have been ahead of the curve established by the EMS publications for a long time.  I can guarantee the pictures that’ll be shown in the same publications every month: namely a picture of fire-medics somewhere on the East Coast of the US, wearing full bunker gear, working a “scary looking” car wreck, and putting everyone on a backboard.  It’s at the point that several of my smarter friends have nicknamed one publication “Backboard Action” and refer to many EMS publications as “backboard porn.”  And mind you, the science has been trending away from the spinal motion restriction dogma for a while. Our EMS media isn’t the “conscience of EMS.”  It’s little more than a cheerleading section for the self-promoters of EMS.

The article goes on to talk about working conditions in EMS.  My friends, this article is written by an advocate for many of the practices that have created these working conditions.  If you like poor pay and system status management where you park your ambulance in an abandoned parking lot at 3:00 AM because that’s where the computer predicts coverage is needed, then, by all means, continue listening to the same people try to fix the problems that they’ve created.

The same people who’ve brought us these working conditions are the same people who continue to limit the knowledge base and educational standards of EMS.  Whether they use the “poor volunteers” or the fire service as their excuse, they continue to keep the same low standards and low expectations guaranteed to “meet minimal standards” and keep EMS down.  If you wonder why the best and brightest leave EMS for nursing or medicine and why the barely competent become EMS managers or educators, look right at the same EMS committee members who continue to pass on the chance to improve our educational standards or knowledge base.

And let’s talk about the medicine.  Let’s talk about the science.  That gets defined by our professional committee members and celebrity EMS medical directors.  Every year, there’s a “Gathering of the Eagles” where a bunch of celebrity EMS physicians present their opinions.  The Eagles, in theory, represent the fifty largest EMS systems in the country.  Large doesn’t equal great.  Far from it.  The District of Columbia, New York City, and Los Angeles aren’t exactly renowned for their quality of prehospital care. These presentations have a strong bias toward cardiac arrest.  While cardiac arrest is, in part, what EMS was started to fight, cardiac arrests represent a small portion of EMS responses.  Cardiac arrest gets studied because “dead” or “not dead” is easy to quantify.  Let’s talk about pain management.  Let’s talk about airways.  And let’s not dumb down the medicine because you have a large system of providers and it’s “too hard” to roll out training or keep quality assurance and quality improvement on “so many medics.”

A special mention to the majority of the EMS conferences as well. I’ve spoken at several, primarily state, conferences.  I’ve been fortunate in that these people are usually willing to let me speak my mind on a variety of topics, usually related to the law in EMS.  But the national conferences seem to represent many of the problems in EMS as well.  Namely, you’ve got “EMS celebrities” presenting topics that are either “fluff” or represent science that is already so well-established that it’s borderline negligence to not already incorporate it in your practice.  When speeches entitled “A Pressure Dressing For the Soul” or “Incorporating CPAP into Your Practice” are major speeches, the problem is clear.  By making everyone feel good about themselves and their practice of medicine, you may get “butts in the seats” but you’re sure not advancing the profession.  Just once, I’d pay good money to have someone present on the Dunning-Kruger effect and its applicability to EMS. Instead, we get feel good platitudes from someone dressed in a uniform that looks like a third world dictator.

In other words, the same people doing the same things in EMS aren’t going to fix it.  But I’m optimistic.  And here’s why.  New people in EMS are stepping up to the plate.  They’re recognizing the challenges in EMS.  And they’re advancing them, even when the usual gang of idiots tell them it’s pointless.  In 2014, two medics, who happen to be friends and inspirations to me, decided that EMS provider suicides were unacceptable.  They formed the Code Green Campaign.  Several other medics I know also decided to tackle mental health in EMS as well.  They formed Reviving Responders. And in 2015, when the Texas Legislature faced opposition from emergency nurses about allowing paramedics to function in the hospital, several Texas medics started talking on social media, shared the news, and formed the Association of Texas EMS Professionals to advocate for Texas EMS in the political arena.  The issue is not whether EMS can improve.  It clearly can.  It’s just time for us to recognize that what Mad Magazine calls “the usual gang of idiots” aren’t going to get us there.

To the younger EMS providers, I say, this is your time.  Stand up and lead EMS because the dinosaurs have failed to evolve and are doomed to extinction.  There is ZERO reason why EMS can’t become a respected medical profession entrusted to perform advanced assessments and interventions in the prehospital setting.  The only thing preventing this is that we’ve selected the wrong leaders.  Probably more accurately, we’ve been passive and allowed the wrong people to claim to speak for EMS.

Thank you for reading and for allowing me to be a voice out there.