EMTs And “Candy Stripers” Are NOT The Same

Ever since I was a child, I’ve been a big believer in the value of service. Service above self. Service to others. Service to the public. To me, it is part and parcel of being a citizen in the world’s greatest experiment in limited self-governance. It’s been part of my career in government service as an attorney. And it’s one of many reasons that I choose to volunteer my time as a paramedic.

EMS is a noble field, whether or not you’re drawing a paycheck. For many of us, it’s a calling and a passion, regardless of whether or not we get paid. And for the vast, overwhelming majority of paramedics, it’s how they make a living. For that same majority, it’s what they’ve chosen to do as a profession.

For some, EMS is a stop along the way to other fields. Nursing, Physician Assistant, Nurse Practitioner, Physician, or even, God forbid, law. And that’s okay too. We can have a separate discussion in the future about the EMS profession not always finding ways to keep our best and brightest in EMS.

And despite some of my jokes and social media posts, it is possible to have a career as an EMT. For some people, that’s just fine and provides them the life they want.

What should NOT be acceptable to us is using EMS and an EMT certification as little more than a check-off box for an application to medical school or some other form of healthcare education. It cheapens EMS. It cheapens what we do. We are NOT a way station along the path to another degree, license, and career.

As someone who’s spent almost all of their EMS career as a volunteer while maintaining a paid career and license in another field, I’m, I dare say, offended. While I’m obviously a strong advocate for EMS as a form of community and public service, I’m an equally strong opponent of EMS being the modern day equivalent of “community service” that kids of my generation (Gen X, by the way) were told they needed to have on their resume and college application.

As a kid growing up in the late 1980s and early 1990s, I remember being a volunteer at a local hospital. I spent several hours several times a week pushing a cart delivering flowers and greeting cards. I got zero exposure to healthcare.

As I review my EMS career, I’ve had a long history around college students who got their EMS certification and volunteered during college, often because they were told that medical school and other graduate level healthcare education programs looked favorably upon healthcare experience.

Some of these volunteers were great. Several are still my friends. At least one of these people is a physician who I’d be honored to have as my medical director. But like any other field, it’s a mixed bag. Some of these EMS volunteers were clearly not in the right place in their life. (Ask me about several students from a prestigious university near Houston looking wide eyed at the chaotic nature of emergency medicine.) And more than a few were just riding on the ambulance to get their de facto specified hours to satisfy whatever requirement they needed to satisfy.

And just this week, I had an attorney colleague reach out because their son, who’s a pre-med student in college got his EMT certification and “needs someplace to work part time or volunteer” for his medical school application. I had to explain to the attorney that it’s already hard for me, as a paramedic, to find volunteer opportunities.

Throughout my experiences in volunteer EMS leadership and administration, college students would routinely contact me saying they needed to volunteer X number of hours over a limited period, often during summer and/or winter semester breaks, for the purpose of “trying to get into medical school.” I routinely declined such requests. The operational tempo of an EMS agency doesn’t often allow for this. Additionally, it’s hard to justify the time in onboarding a very temporary provider and spending the money on uniforms and other resources for someone who’d be departing after a specified number of hours, shifts, or when school went back in session. Allowing them to do such was not fair to the organization. Nor was it fair to deny my more permanent volunteers a slot on the schedule for this resume padding. Most importantly, it’s not necessarily the best for our patients. Our patients rightfully deserve the attention of a fully committed EMS professional.

Hospitals don’t have volunteer opportunities like they used to. And yep, I’m old enough to remember when hospital volunteers were often called “candy stripers.” (I also have a story about having to buy a “uniform” shirt from the hospital, then needing to go buy white jeans. This contrasts very poorly with my first fire chief who said that you should never have to pay to be a volunteer.)

I’ll say this much. There is a place for volunteers in EMS. But the role and responsibility of being an EMS professional, paid or unpaid, is not just something for community service hours for healthcare education applications. It cheapens EMS. And, in particular, it cheapens volunteerism in EMS.

An EMS certification is not for community service hours. While it may be a way to see if further education in healthcare is for you, it’s not the responsibility of the EMS system to provide you these hours or the opportunity for self-reflection.

If graduate healthcare education has instituted a requirement, whether official or not, to have community service hours in healthcare, they need to make the opportunities available. It’s not the responsibility of an already overworked EMS system to do such. And in the spirit of equity, it’s a form of gatekeeping to keep out those who don’t have the finances to become certified in a field just to get a chance at admission to graduate education.

Stop normalizing EMS as a resume entry for your next degree. And stop requiring it.

We’re 911. Period.

The greatest Commandant the United States Marine Corps has had since World War II was General Al Gray.  General Gray, channeling the spirit of every Marine, famously stated, “Every Marine is, first and foremost, a rifleman.”  He captured the essential nature of being a Marine.  Every other role that a Marine has or is trained for is secondary to and a condition of being a rifleman.

Wait, Wes.  How does that quote relate to EMS, which is what you mostly blog about? Elementary, my dear Watson. EMS is, whether you’re an Emergency Medical Responder, an Emergency Medical Technician of the varying levels and flavors found in these fifty amazing states, or a paramedic, fundamentally based on responding to emergency calls for assistance, regardless of the platform that you’re responding on.  Whether it’s the 1966 NHTSA White Paper, Dr. Pantridge in Belfast, Freedom House in Pittsburgh, or the fictional (BUT so influential) Squad 51 in Los Angeles County, EMS was created on the basis of its very name. Emergency.  Medical. Services.

And the reality is that EMS education, whatever flaws it has, is fundamentally based on producing a safe, entry level provider theoretically capable to providing initial emergency medical care, whether it’s CPR, bleeding control, advanced airway management, or the management of an acutely ill patient with medications.  That’s what EMS education produces.  And that’s what EMS professionals are trained for and should be doing.

Yet, for some reason, there’s a crap ton of EMS people who think the role of a 911 provider is somehow beneath them. I have an update for you.  It’s not. It’s literally who you are and what you were educated (or trained) to do.

Both in real life and online, I’ve observed what seems to be a constant. The people who talk the biggest game about their clinical acumen and are the most certain of their answers, whether correct or incorrect are among the biggest frauds to hold an EMS patch.  They almost always have one common trait.  Namely, virtually none of them have significant tenure in  a 911 EMS system – or have experience somewhere where the wheels turn only a few times a day.

I’ve met a long list of these people online and more than a few in person. They eventually get found out. I can remember one of these people who some of us on social media referred to as “Doctor Google.” This guy could recite facts about the most obscure conditions and the related pharmacology, but couldn’t hold down an actual 911 job because of his innate arrogance and off-putting tone.  I’ve known others who think that a 911 job is beneath them so they can work in an emergency department or in some vague notion of “critical care” in the hopes that the collective wisdom of the physicians, advanced practitioners, and nurses will rub off on them. And perhaps the biggest fraud I’ve ever met had experience as a transfer medic, then an overseas contractor.  They flexed that experience into several PRN flight gigs, then wormed their way into a leadership position in rural EMS, where they eventually were exposed. After several stints in freestanding emergency departments, they ended up in EMS education full time before seeming to gradually move on from EMS. After working with that person for a while and even trying to help them find an actual opportunity in 911 EMS working for a service that, at the time, offered some of the highest call volume and acuity in the Lone Star State along with aggressive protocols, I finally figured it out.  They were afraid of actually being on an ambulance, let alone being around people who might recognize their shortcomings. Ironically, despite the tough talk and rough attitudes, that service was known for never giving up on someone who had the drive to improve. (And for what it’s worth, I owe much of whatever success I have in EMS to that department.)

In conclusion, just as every Marine is fundamentally a rifleman, every EMS professional is fundamentally a 911 provider.  Those are what the initial goal and the foundations of our education are about.

911 EMS isn’t a distraction from whatever path you’re on.  It’s how you got on this path. And it’s, by and large, where EMS professionals belong.

It’s not an insult to be on an ambulance (or a fly car or even a fire truck).  It’s why you’re here.  It’s what you do.  And it’s what your patch says. Emergency. Medical. Services.

Don’t be the fraud.  Be the medic you wanted to be when you first found this field. And, if you can, leave this field just a little better than you found it when you came in.  On that note, you don’t have to fix EMS as a whole.  You can fix one system at a time.  Or even one student, colleague, or patient at a time.

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