Don Quixote, Perfection, Mentoring, and EMS

Whew, that’s a mouthful.  And my apologies if this blog post comes across as a stream of consciousness rambling.  I’ve got a lot on my mind about some recent observations on some of the EMS Facebook groups.

A few weeks ago, I got “added” or invited to an EMS Facebook group that’s obviously populated by some pretty smart, perceptive medics.  As I’ve already shared my opinion of Facebook EMS groups and the “low information medic” demographic they skew towards, I was happy and excited to join such a group.  However, it’s pained me to watch the Don Quixote habit of tilting at windmills pop up.

Many of the best and brightest in EMS have tilted at EMS windmills over the years.  Bryan Bledsoe has done a great job at pointing out many of the flaws in EMS.  He does it with science, logic, reason, a dash of humor, and an incredibly likeable personality.  Unfortunately, so many of the super smart people in EMS who choose to tilt at the windmills fail in two aspects.  First, they have an incredibly poor sense of timing and perception.  Second, they tend to come across like Sheldon from The Big Bang Theory or The Comic Book Shop Guy from The Simpsons — socially awkward, judgmental, and more than a bit smug.  (Think about it, politics and music aside, socially, would you prefer to hang out with Ted Nugent or Moby?)

Pick our battles.  Yes, there are some low information Facebook groups out there that prey on the lowest common denominator of EMS.  Are we going to be able to change them?  Probably not.  However, those are not the people who are going to advance EMS.  If we pick our battles and learn how to work within the system, in future years, those same low information EMS types will still be on the transfer truck while the smart ones will be in management and clinical development positions.

Find like-minded individuals.  Associate with them, whether formally or informally.  Our national EMS association may have its issues, many of which I’ve blogged about before, but it will still be easier to fix EMS and our EMS association from within rather than merely complaining from the sidelines.  There are plenty of us who are still passionate about making EMS a profession.  Imagine what we could do if even 10% of us decided to run a slate of candidates for our EMS association.   Remember, politics is the art of the possible.  It takes compromise and deal-making to get things done.  These aren’t dirty words — just reality.

Until then, here’s some advice.  First, don’t argue with a moron.  They drag you down to their level and then beat you with experience.  Second, don’t let perfection be the enemy of the good.  I’ve had more than one instance in my EMS career where I wanted perfection instead of what worked.  In the process, I left more than one good place in EMS — and possibly burned some bridges in the process.  Finally, seek out a mentor.  I’ve been blessed to have several mentors in my EMS life.  They’ve given me sage counsel, especially from two perspectives. Number one, the “I wouldn’t do that if I were you” reminder.  Number two, the “Been there, done that” reminder.  If you don’t have a mentor in your vocation or avocation, you’re not setting yourself up to be a complete success.   Many thanks to the mentors I’ve had along the way of my EMS (and legal) career.  I shudder to think how many more mistakes I could’ve made.

More on EMS Advocacy

One thing that really irks me about the so-called “Field EMS Bill” is how people think that creating a single Federal agency for EMS issues will solve the neglect that some perceive that EMS receives from the Federal government.  Of course, the limited government advocate in me says that being ignored by the Feds helps EMS overall.

Having said that, though, let me throw more cold water on the idea of a Federal EMS office, whether it’s in the Department of Homeland Security, Department of Health and Human Services, or even back in the Department of Transportation.   Such an office means that we’d have some sort of voice at the table, yes.  However, it wouldn’t necessarily be a true advocate for EMS.   Rather, it’d probably end up as some symbolic gesture where, at best, the bureaucrats could say that, “Yes, before we cut the Medicare ambulance rate again, we showed it to the Federal Office of EMS.”

To truly advocate for EMS, we need to step up and do what the other professions do.  Namely, we have to involve ourselves in the political process.   We need to donate to candidates, fight bad policies, and campaign like heck for those that do support EMS.  And we need lawyers and lobbyists too — to help draft legislation, to monitor legislation, and to monitor the bureaucracy’s actions and proposed regulations.

There’s no Federal Office of Physicians or Attorneys.  Why?  Because a real profession advocates for itself.

A time for reflection

Well, it is the 12th anniversary of 9/11 and I can think of no better way to dishonor terrorism than to spend time with my EMS friends and family, continue to be an infidel (bacon, anyone?), and get some EMS continuing education in the American testament to hedonism that is Las Vegas.

Part of vacation is a chance to renew and reflect and this vacation has been an excellent opportunity to do just that.  I’ve had the opportunity to renew and refresh my relationships with several of my fellow EMS providers and to finally meet some EMS leaders who I greatly respect, in particular, Pat Songer and Dr. Brent Myers.  I was fortunate to renew my friendship and clear any misunderstandings between Dr. Paul Hinchey and Dr. Ed Racht.   Yep,  I haven’t always been the fairest critic, but we are all on the path of wanting to do the best we can for our patients.   And when you start out the week helping in the cadaver lab alongside your mentor Bryan Bledsoe and your medical director Larry Miller, it’s going to be a great week.

More to come from Las Vegas, assuming I can pull myself away from the steak houses and buffets.

And as a personal request to EMS Expo attendees, please don’t wear the “Pass the Field EMS Bill” buttons unless you think that all that ails EMS is more Federal involvement and “free government money.”  We’re moving towards evidence based medicine.  It’s time that we move towards evidence based public policy as well.  And the history shows that more Federal involvement and throwing money at an issue is no solution.

Food for thought

In law, you never hear “Legal assistants save attorneys.”

In nursing, you never hear “CNAs save RNs.”

Yet, in EMS, so many pride themselves on being the lowest level of certification by repeating “Paramedics save lives. EMTs save paramedics.”

To me, taking a sense of perverse pride in having only 120-180 clock hours of education, is but an example of the anti-education mentality that continues to hold EMS back from being even roughly equivalent to nursing.

And one final thought.  In EMS, you have to get an EMT certification before you can become a paramedic.   RNs don’t have to be LVNs first.  Doctors don’t have to be a physician’s assistant first.  And attorneys don’t have to spend time as paralegals first.

EMS still has a long ways to go.  I hope to see it get there.

The truth hurts.

Fortunately, in most cases, my good friend the Ambulance Driver usually has a way of making painful truths funny as with his recent EMS 1 article entitled EMS: The Low Information Voters of Healthcare.

Kelly (oops, Ambulance Driver) nails it right on the head when he talks about so many EMS types immediately making decisions on emotion and superficial knowledge.  He’s also right when he talks about certain posts/stories becoming viral among EMS Facebook groups.  I observed the same thing in August when a years old article from JEMS about a jury verdict from a court in Florida turned into an opportunity for the average EMS social media user to show that they could never pass the bar exam.

I’m going to go one step further, and this is coming from someone who is a borderline addict to Facebook for socializing.  The growth of Facebook EMS groups is going to end up harming EMS professionally.  I’m not old enough to be an EMS dinosaur, but I vividly remember when clinically relevant discussions and professional networking were exceptionally common online, especially in the heyday of Yahoo Groups.

Now, we’ve devolved into a Jerry Springer/lowest common denominator of EMS networking online.  Facebook groups like “Paramedics on Facebook” and “The Most Interesting Ambulance Crew in the World” end up becoming little more than an opportunity to air our dirtiest laundry for the world to see.  Whether it’s active promotion of ignorance (e.g. “My buddy’s third cousin’s EMT instructor once said that someone got sued because they didn’t stop at a car wreck when they had an EMS sticker on their truck.”) or just willful ignorance (e.g. “I never was gud in skool and I can’t pass NREMT-B?  Can ne1 tell me how to get thru it so I kin git hired and start paramedik skool? THX –And don’t use my name.), these groups are showing the underbelly of EMS — the uneducated, the inarticulate, the buffoons, and the lazy medics (of all certifications). Additionally, factor in the “anonymous” questions that these groups post about medical-legal issues and employment issues where anyone with an internet connection or smart phone can share their ignorance and actually make a situation worse. In short, the denizens of these Facebook groups are little more than the online equivalent of the people at the EMS conferences with the “Big Johnson EMS” t-shirts.  And when your posts are full of misspellings and feeble attempts at mastering basic rules of grammar, I’m not surprised when you post about being unable to pass the National Registry and/or find a job in EMS.

In my other career, I’m a practicing attorney (and not completely incompetent, despite what a few state purchasing agents may say…).   I’ve yet to find Facebook groups like “The Most Interesting Law Office in the World” for attorneys.  And I’m pretty sure that, jokes aside, most attorneys consider what we do to be professional work and take it seriously.  Having said that, the best attorney jokes usually do come from attorneys.  It is possible to take the work seriously, yet still have fun with it.

Sadly, the majority of what passes for EMS social networking these days proves why EMS isn’t considered a profession.  It may well prove why so many places pay their EMTs and paramedics what they do, though.

 

On ATCEMS

When both the Journal of Emergency Medical Services and the local alternative weekly newspaper, the Austin Chronicle, run stories on purported issues with the local EMS system, there’s something seriously wrong.   ATCEMS may not truly meet the definition of an EMS system in crisis as defined by the International City/County Management Association, but there’s two indicators to me of trouble. One, the union’s push for civil service, from my sources and own observations, stems from a core lack of trust in leadership’s decisions, particularly in promotions. Second, I remember when this was an EMS system that attracted paramedics from across the country.  Not so much these days, despite being one of the better paying EMS systems.

I don’t have the answers to chic everything or else I’d be a highly paid EMS consultant. But I can start with two suggestions.  One, cut out the paramilitary training academy and FTO process that turns off experienced medics.  Two, bring in some outside people into middle and upper management.  ATCEMS’s operational and clinical management has become too much of an echo chamber of itself.  New ideas never hurt any organization, especially one that’s sadly stagnating. 

As for the issues with the rivalries and turf wars with Travis County, I have a simple solution.  Honesty.  I have no issues with the medical director allowing — or not allowing — first responder agencies to provide patient care above the EMT level.  But if you’re going to allow it, provide for a fair, transparent credentialing process.  If it’s not going to be allowed, just say so rather than hiding behind a vague concept of credentialing that hides the ball from everyone.

I’ve had many great experiences with Austin EMS, both as an EMT first responder and as a family member of patients.  I’ve also been disgruntled by some of their management decisions.  But as a resident of Austin, I truly do hope that we can have a great EMS system again rather than an EMS system that used to be great.

Lawyers, guns, and money

Most of the medics I know here in Texas have one of the three things from Warren Zevon’s song — guns.  Money is something that most of them are in short supply of.   Another thing that EMS is in short supply of would be a friendly political and regulatory climate.

And that’s where lawyers come in.  While everyone screams, moans, and gripes about damned lawyers, everyone loves their lawyer.  Unfortunately, we in the EMS world have darned few of our own lawyers.  And nope, I’m not nominating myself.  I’m perfectly happy in my current job.  I’m paid well, work with intelligent colleagues, and have interesting work most days.

But back to EMS….   Lawyers are paid advocates, both in and out of the courtroom.  And God forbid, some even lawyers are even lobbyists, advocating for a client with government agencies and/or elected officials.  EMS needs advocates.  Not the “so-called” self-appointed advocates for EMS who have a self-interested agenda, yet manage to be on every blue-ribbon panel for EMS or serve as a “stakeholder” on committees.

In fact, the preamble for the Texas Disciplinary Rules of Professional Conduct for lawyers starts with “A lawyer is a representative of clients.”  EMS needs representation.  Federal, state, and local regulations impact what EMS does.  In most cases, only a lawyer can provide legal representation before a court or in an administrative hearing. Only a lawyer has the skills, knowledge, and abilities to help EMS providers and organizations understand and comply with these laws and regulations.  Perhaps most importantly, some lawyers also serve as lobbyists, helping to craft good legislation and regulations for EMS — and stopping bad ideas before they make it into law or regulation.

While I still have my doubts about community paramedicine, imagine how much more successful the initiatives would be if the Center for Medicare and Medicaid Services’ initial regulations and policies had been written from the get-go to pay for EMS services based on treatments rather than on transports. A lawyer or lobbyist knowledgeable about EMS could have recognized this issue and influenced policy.

Many of my EMS friends, particularly the Ambulance Driver and Mr. Too Old To Work, are strong advocates of the Second Amendment and remind us that a gun is a tool.  Whether or not a gun harms others is up to who’s using the tool.  We in EMS need to recognize that lawyers and lobbyists are just like firearms — a tool to be utilized and respected.  Sadly, in the world of law and politics, there is often a limited pool of money.  Without a place at the table and advocacy, EMS will continue to suffer from, at best, benign neglect.

There’s been a lot of talk about EMS 2.0 in the blogosphere.  Without lawyers – advocates – EMS 2.0 will look a lot like EMS 1.0.

The so-called Field EMS Bill

Ronald Reagan stated that “Government does not solve problems.  It subsidizes them.”

That axiom still rings true today, especially in this era of runaway deficits and government spending.  For those of us in EMS, as in much of the public sector, we have unmet needs.  For many in EMS, those unmet needs may include basic expenses such as a new ambulance, a new cardiac monitor, or maybe additional training.  Some rural EMS services even have to get staffing waivers from their respective state EMS agencies.

And if you’re a member of the National Association of EMTs, you get continual email messages imploring you to support the “Field EMS Bill.”  NAEMT claims to be the largest voice for EMS in the country and the bill is nobly named, so we should all support it, right?

No, no, and no.

I’m not going to pull a Nancy Pelosi stunt and tell you that you have to pass the bill before you can see what’s in it.  In fact, NAEMT’s website has a fact sheet that describes what the bill would accomplish.

First, as you might’ve surmised, I tend toward the libertarian/conservative side of the political specrtum.  As much as I love EMS and being a paramedic, I’ve yet to find anything in the Constitution that gives the Federal government any authority over EMS — or the authority to appropriate tax revenue to support EMS.  I try to take a consistent view to the role of the Federal government, even if it’s a cause I support.  Absent specific authority in the Constitution, it’s probably not the role of the Federal government.  State and local government is a different story, however.  The majority of the public safety and health roles are established at the state and local levels.

Now, aside from the philosophical issues of the Federal role in EMS, let’s take a look at the points of the “Field EMS Bill” and see what it really does for EMS.

First, it establishes an Office of Trauma and EMS within the U.S. Department of Health and Human Services.  Again, I question the role of the Federal government within EMS.  However, even if we accept such a role, I’ve got real concerns about EMS being placed within HHS.  My experience with both Federal and state HHS bureaucracies is that they lean heavily towards a nursing and/or public health model.  In other words, EMS is unlikely to be given sufficient attention within such a large bureaucracy, especially one focused towards welfare programs and public health.  If you think EMS is in bad shape now, wait until HHS bureaucrats are approving what EMS does.  They’ll get around to publishing the new EMS rules in the Federal Register once the Deputy Assistant Secretary’s special assistant finishes reviewing the stakeholder comments.  Such is the nature of bureaucracy in general and the health and human services bureaucracy in particular.  And what’s a stakeholder?  An old legal colleague of mine described a stakeholder as someone who has no legal say in an issue, but is given one anyways.

Next, the bill establishes a variety of different grant programs.  In short, grant programs redistribute Federal money to certain “deserving” entities.  My experience with grant programs is that they rarely fund essential services, come with significant restrictions, and are often awarded not on need, but on the ability to submit the best grant application.  I could give a description of the various grants awarded, but I’ll link you to NAEMT’s “one pager” instead.  Suffice it to say, as with virtually any grant program, these grants will be less likely to fund real needs and much more likely to fund the usual “elite” EMS programs’ pet projects.  In other words, we’re more likely to see certain large urban EMS systems get community paramedicine programs while the average small rural EMS system is holding bake sales to buy AED batteries.  In other words, the grants in the Field EMS Bill are the EMS version of the Obama “green jobs” programs funded with the Stimulus Bill — politically chosen largesse of your tax money.  In short, the Federal government will be picking winners and losers.   Google “Solyndra” if you need more information on how well this works.

In other words, the Field EMS bill is much more about redistributing money from taxpayers to the “EMS Elite” for their pet projects.  You know the “EMS Elite.”  They’re the professional committee members on virtually every self-perpetuating, interlocking EMS committee.  Why do they have the time to be professional committee members?  Because they aren’t field providers and it serves their employers for these people to be on every committee.

There are two things EMS doesn’t need.  More Federal involvement and picking winners and losers with “free Federal money.”   Sadly, the “Field EMS Bill” does both — and does little, if anything, for the field EMS provider.