COVID 19, Free Money, and Excuses
Election Night (Not what you think)
Election Night brings out the worst in many of us. In large part because of the 24 hour news cycle amplified by social media, we get way too invested in politics and sometimes let our mouth overload our rear. (Pro-tip for those of us who love politics and love discussing it, private groups are the way to go on Facebook.)
I saw some of the worst behavior come from my fellow members of the Bar. Many attorneys I know were posting things that I wouldn’t have expected from dispassionate professionals. The comments (and they were from both sides of the political aisle) ranged from sour grapes, veiled passive-aggressive statements, or out and out statements that they’d be unfriending people. (Another pro-tip here. I do know some of these people and it speaks volumes as to their professionalism and whether I might believe they have the temperament to handle a case I might refer their way.)
Late last night, a post started making its way through EMS social media showing a paramedic saying (in part), “I’ll start asking if you are a trump (sic) supporter – if you are, y’all will die in my ambulance.” The response from EMS was swift and gave me a great deal of hope for our emerging profession. Everyone denounced it. Whether you wanted to “make America great again” or identified as a democratic socialist, everyone agreed that this sentiment had no place in EMS. And they spoke up. Not only did they speak up, they made a point to notify this guy’s employer and the various licensing entities that they didn’t want him in our profession. At least one employer terminated their relationship with him by morning and at least one licensing agency is aware of his temperament to practice as a paramedic.
Regardless of whether the gentleman deserves to remain employed or certified as a paramedic, our profession spoke with one voice and said that we won’t tolerate such a mindset. And my other profession, the profession of law, has become so politicized and activist (on both sides) that we have, at least in some part, lost track of what we’re supposed to be doing, namely zealously representing our clients and providing them with sober counsel.
Last night, EMS stepped up and took a stand for our profession. And for a change, we did it better than the lawyers. Pardon me while I brag on being a paramedic. We’ve beat the other professionals at being professional and separating the personal from the professional.
What does the patient/client want?
Things You Don’t Hear In A Law Office
In honor of some of the things I hear in the EMS world, I decided to see how they’d translate to the legal profession.
If these new lawyers would spend some time as legal assistants before going straight to law school, they’d understand how the legal system really works, not all that book learning.
- Lawyers save clients, legal assistants save lawyers.
- If I work as a paralegal for a few years, can I just apply for transition to attorney and pay the fees? After all, my attorney has been letting me do attorney work and just making sure I don’t screw it up.
- Our state has a special kind of paralegal that can do everything a lawyer can do, but they don’t get a full law school education. They call a senior attorney or a judge if they need to do certain legal skills. We couldn’t afford lawyers in our community anyway and there’s no law school nearby.
- My bar exam cut off after two and a half days, did I pass?
- Lawyer: I’m here to sue your butt, not kiss it.
- My law school professor said….. (Actually, this might work since law school professors are supposed to be subject matter experts in their field.)
- Even though the law says no, I’ve seen it work with a jury!
Yet, if you put in the EMS analogies to these statements, you’d see how common they are to EMS. Maybe this is why lawyers are presumed to make “big bucks” and EMS providers don’t “get the respect we deserve.”
My advice for improving EMS? Let’s police our own profession. Let’s get rid of the idiots. Let’s improve the minimal standards above and beyond “minimal competence.” And I guarantee the wages and working conditions will improve. Just ask the nurses that we continually have an inferiority complex with.
Part of Being a Professional
There’s a lot of debate on what EMS is, including whether it’s a profession. Some would say that we are; some would say that we aren’t. Personally, I think that we have the potential to become a profession, depending on some decisions that EMS collectively makes, especially regarding education and entry into EMS.
But there’s one thing that I’ve found is a hallmark of some of the traditionally accepted professions, such as law and medicine. Namely, we recognize that our patients/clients have autonomy — in other words, the right to accept or reject our advice in most cases.
In our Anglo-American legal system, people have a legal right to make bad decisions. It’s very rare that we, in any field, can substitute our own decisions and force someone else to do what we think is “the right thing.” It’s a hallmark of the liberties that our country and legal system are based upon. It’s a quick, slippery slope and a short, dangerous trip to allowing the power of the government to intrude on any decision that anyone makes at any time.
So, the next time you think you “know best” when you want to force a patient to accept transport or put them on that backboard because you can, ask yourself what a professional does. You’ll find the answer rarely involves substituting your personal judgment for your patient’s free will.
Respecting your patients, including respecting their free will go a long way toward enhancing professionalism — as well as avoiding meeting legal professionals.
You Don’t Understand What We Do
One of the recurring things I see with EMS memes and t-shirts is the theme that “you don’t understand what we do.” This sentiment is usually expressed along with some gory or chaotic EMS scene intended to show just how hard and heroic it is to be an EMT or a paramedic. Funny how these scenes never show the more mundane dialysis transfer or posting the ambulance at an intersection. But I digress. Being a medic, I understand the realities of EMS, especially the unpredictability, the inability to know what will happen next, and yes, even the occasional chaos.
Last night, a good friend of mine who’s been around EMS for a while told me about an encounter they had with an older medic they occasionally work with. My friend was explaining and sharing an article about the Folstein Mini-Mental Status Exam, its applicability to EMS, and how the standard chart notation of “A&OX4” for alert and oriented times four is rather insufficient, especially in the legal setting as it is conclusory and often lacks further context or explanation in the medic’s chart. The other medic, let’s call him T-Rex, because he approaches dinosaur level knowledge, argues that he’s been to court multiple times and no attorney has ever challenged him.
Let’s stop right there. Putting my lawyer hat back on, I can, with a pretty high degree of certainty, tell you why no attorney has challenged T-Rex on his documentation. The documentation of “A&OX4” is not relevant to what the attorney is asking about. I’ll further surmise that, fortunately for him, he wasn’t the defendant a lawsuit in which the patient’s present mental capacity was a key part of the plaintiff’s claim. In such a case, I can assure you that the questioning from opposing counsel would have taken a much different tone. Additionally, the questions that the lawyer asked would have most likely been guided by an expert witness or two with knowledge of EMS. The experience of being examined or deposed by opposing counsel is rarely a fun experience, even when the lawyer comes across as being friendly. Nay, especially when the lawyer comes across being friendly. The probing nature of the methodical examination and questioning of each and every aspect of everything you did on that call is the mental version of a simultaneous colonoscopy and root canal, both of which are occurring without the benefit of pain management or sedation.
So, my dear EMS friends, I ask you this. Don’t presume to understand what a lawyer does, why they do it, or how they do it. Having had the benefit of law school, I can assure you it’s as foreign of an experience to an EMS provider as the work of an EMS provider is to an attorney. We just don’t have “cool” t-shirts or memes to tell you how awesome it is to be an attorney or how you don’t understand what an attorney does. Maybe I should get some t-shirts printed up with Tom Cruise saying, “I want the truth!”
Until the t-shirts get printed, here’s hoping that each of you never have to find out exactly what it is that a lawyer does or how we think.
Opining on Protocols
As Bill O’Reilly says, if you must opine, keep it pithy. I may not be pithy, but I must opine. Lately, I’ve noticed a recurring trend on EMS social media when discussing protocols. Namely, people are convinced that deviating from protocol makes you immediate prey and fodder for attorneys. Well, that’s simply not true.
Here’s some good news. First, most attorneys aren’t that interested or knowledgeable about EMS and what we do. Second, while deviating from your protocols may well get you in trouble with your medical director and/or your bosses, it’s not going to make you automatically subject to a lawsuit.
Let’s discuss that a bit further. Most claims against EMS for a bad outcome are going to be based on negligence. I’ve discussed negligence before, but as a reminder, the four elements are a duty to the patient, a breach of that duty, causation of harm, and damages. So, in order to prove a negligence claim based on a breach of protocol, one must first prove that deviating from protocol breached the duty to the patient. In other words, the plaintiff is going to have to prove that the protocols represent the current standard of care. In many cases, many EMS systems have outdated protocols that do not represent the standard of care. For example, look how many EMS systems still backboard the majority of trauma patients or require high-flow oxygen for all patients. In the case of high-flow oxygen for cardiac and stroke patients, the current science in fact reflects that high-flow oxygen actually harms patients. Next, the plaintiff will have to prove that the deviation from protocol caused harm to the patient and that the harm caused damages. That’s a high burden to overcome. In other words, the plaintiff is going to have to prove that what you did or didn’t do was the reason there’s a bad outcome. Especially in critical or high acuity patients who had a bad outcome (IE, death), there’s often an argument to be made that, no matter what EMS or other medical providers did, the patient might have died regardless. The reality is that we just aren’t going to get every patient back.
And let’s consider one other thing about protocols. Sometimes protocols are blatantly wrong and following them is just as wrong. Let’s pretend that your protocols suggest you administer a clearly incorrect dose of medicine. Blindly following them does not shield you from liability. As a trained medical professional (which is what we’re all striving to be), you have an obligation to clarify and/or refuse to follow a clearly wrong order. The “just following orders” defense went out with the Nuremberg trials at the end of World War II and remains just as legally and morally invalid as it was then. If EMS providers want to be considered as the professionals we should be, then we can’t hide behind the doctors’ lab coats when we’re practicing medicine that is clearly wrong and/or harmful.
Of course, nothing here constitutes legal advice. I’m just trying to clarify and educate here. If you’re that worried about the attorney boogeyman, your time and money would be better spent on buying EMS professional liability insurance and/or consulting with a lawyer admitted to practice in your state. Sadly, I’m afraid that some of the people most worried about the legal boogeyman would rather spend their time repeating legal myths and dogma they heard third or fourth hand in a war story during their initial EMT class’s medical legal lecture.
In conclusion, the law is a complex and nuanced topic that is dependent on the statutes and case law of the particular jurisdiction as well as the facts of the case. That’s why those who’ve attended their one mandatory medical legal class have absolute certainty in their wrong answer and why attorneys with three years of law school after four years of undergraduate education say, “It depends.”
Negligence for Dummies
Ok, I’ve adapted this lesson from a Facebook post I’ve made, but I’ve given some thought to explaining some legal concepts that impact EMS and this is my first effort. Please let me know if this is helpful and if you’d like to see other legal topics explained.
Please understand that while I’m a lawyer, I’m not your lawyer and my explanation will be pretty generic, because the law is going to differ in each state.
There are four elements that are required to prove up a negligence case. You must have all four of these for the plaintiff to win their case. Duty, Breach, Causation, and Damages.
Duty — This means that you owe a responsibility of reasonable care to another while performing an action which could cause harm. Generally speaking, duty does not attach until you are either dispatched to the patient or you assume patient care. Abandonment a separate claim/lawsuit that occurs when you assume patient care and relinquish said care prior to being relieved by a provider of equal or higher training/certification.
Breach — In short, this is breaching the standard of care. Standard of care means what an ordinary, reasonable provider of similar skill and experience would do in a similar situation. While we often discuss state protocols, card courses (CPR, PHTLS, etc), textbooks, and expert witnesses, ultimately, these are all factors and evidence that will be assist the fact-finder in the case (the jury in a jury trial or the judge in a bench trial) establish what the standard of care is.
Causation — In other words, did your acts and/or omissions cause the harm to the plaintiff?
Damages — Was there actual harm that can be quantified to the plaintiff? Did the plaintiff suffer physical, economic, or psychological damages that the trier of fact (whether the jury or the judge) can quantify into monetary damages?
As I mentioned at the beginning, you’ve got to have all four of these elements for the plaintiff to succeed with a claim for negligence.
I’m happy to help explain further, but since I’m not your lawyer and, unless you’re in Texas, I’m not licensed to give legal opinions for you, I’d prefer not to discuss specific case(s) that you might’ve been involved in.
Hope this helps!
Clickbait for you. Frustration for me.
Right now, the EMS social media is abuzz with a piece of so-called religious rights legislation that’s passed the Michigan House of Representatives. In short, the legislation allows for a person to claim a religious exemption from other laws that infringe upon their religious rights. Currently, legislation such as this is most commonly championed by Christian social conservatives as an attempt to nullify local and state gay rights provisions. Our “friends” at EMS1 are headlining this as “Will Michigan allow EMS providers to withhold care based on the patient’s sexuality?”
Here’s my take as an EMS provider, attorney, and someone who’s analyzed state legislation for over a dozen years. Oh, and also as someone who completely supports the rights of gays and lesbians, including the right to marry. This bill doesn’t impact EMS one bit. Not one iota at all. Doesn’t even mention EMS. I am not YOUR lawyer (although, for the right retainer and hourly rate, that COULD change…), but I can’t see how this proposed piece of legislation changes the duty to respond and the duty to act for EMS (or the fire department or police either).
Also, the bill has only passed through the Michigan House of Representatives and still has to make it past the Michigan Senate and get the signature of the Governor. As I’ve said before, the legislative process is designed to kill legislation, not pass it. The chances of a bill getting becoming law are slightly better than my getting a lucrative basketball contract, but probably not as good as your next EMS shift not getting to transport a non-acute patient.
I blame two parties for this kerfuffle and misinformation. One, somewhere out there, there’s probably a well-meaning and sincere gay rights activist who took the conclusions of this legislation well past the logical extreme. Second, the lemmings of EMS social media AND the EMS websites blindly posted this without any research, whether out of a lack of legal understanding, believing in a specific agenda, or just trying to drive up clicks.
I’m going to do something I only do occasionally and only when I’m really peeved. I’m calling a publication out by name. EMS1 — You guys should know better.
As the great American President Abraham Lincoln once said, “Don’t believe everything you read on the internet.”
On Liability
As an attorney and a paramedic, I’ve definitely got opinions on medical malpractice and liability. As some of my devoted minions (well, all two of you outside of family), I’ve experienced my own issues with healthcare liability, not all of which I’ve blogged about.
First, my legal profession deserves a huge chunk of blame for this. We’ve convinced the public, either deliberately or by omission, that a bad outcome automatically equates to malpractice. This just isn’t true. No one in the medical world is able to work miracles or reverse irreversible processes. We will all die of something eventually and sometimes, even in the best settings, there is nothing that can be done for that.
However, the medical world bears some fault as well. The medical world regularly fails to understand how the legal system works and as such, probably makes things worse. The things I see most often are administrators and risk managers who try to mitigate risk down to zero. As such, good medicines, good interventions, and good clinical judgment get banished in the name of “patient protection.” The acceptable/tolerable risk to the healthcare liability watchdogs, accrediting bodies, and risk managers becomes ZERO. As but a simple example of that, look how Phenergan (promethazine) has greatly been displaced as an anti-emetic in the emergency and prehospital settings by Zofran (ondasterone) because of the concerns about vascular damage. Yes, the danger exists, but there are steps to mitigate the risk. However, for the people whose livelihood is made by “protecting” clinicians from the lawsuit bogeyman, zero risk is tolerable. So, when you have a patient who’s vomiting up their Zofran orally-dissolving tablets, thank risk management. <GRIN>
Additionally, the risk management types like to hide transparency or accountability behind the fear of litigation. As such, we end up with “peer reviews” where medical misadventures are hid behind laws that shield the providers from accountability. These inspire a belief amongst laypersons that the professional community shields its own. Even if the provider receives discipline or remediation after a peer review, it’s considered confidential by law (at least in Texas). In my opinion, this limits transparency and accountability and enhances the “coverup” feeling that patients and/or their families sometimes feel.
Many people who’ve experienced a bad outcome come to lawyers in the hopes that the bad outcome can be explained. Granted, some come for the litigation jackpot, but there’s also a great number of people who seek legal counsel because of an honest desire to find out what happened.
My solutions are simple. It’s getting them into place that would be the hard part.
Step 1: Accountability and transparency. First, any explanations or apologies provided by healthcare providers should be excluded, as a matter of law, from serving as evidence of liability. Second, peer review confidentiality should be waived to the extent in the event that a provider does receive remediation or a loss of privileges that the complaining party is informed. However, this waiver still should not be admissible for purposes of establishing liability.
Step 2: Judges should start dismissing frivolous claims. Period. This alone would go a great deal toward fixing the frivolous lawsuit issue. Judges already have the power, but many are afraid to use it because campaign contributions often come from the same lawyers who file the suits. For the plaintiffs’ lawyers out there, this has got to be preferable to tort reform statutes that limit access to the courts.
Step 3: Here’s my solution to the litigation lottery jackpot. I’d establish healthcare liability courts in addition to the current court system. If you want to file your suit in the “regular” courts and try to persuade twelve people who couldn’t get out of jury duty of your righteous anger, then by all means file in “regular” court. Just understand that damages will be capped at a certain amount and that you won’t get a windfall for “pain and suffering” or other unquantifiable claims. Healthcare courts would exist without any damage caps. Here are the two catches. First, no juries. Your case will be heard and decided by a judge with expertise in medical liability. Second, the court can also appoint its own expert to examine the facts of the case and issue a report to the judge. To me, this would lessen the influence of the “hired gun” expert witnesses used by both plaintiffs and defendants.
The pendulum of medical liability constantly swings back and forth between two extremes. I believe that both extremes fail to satisfy justice. The legal community needs to understand that bad outcomes aren’t automatically to be associated with wrongdoing. And the medical community owes it to the public it serves to accept responsibility and accountability when something does go wrong. It goes back to preschool — there’s a great deal of healing power in a simple, sincere apology. “I’m sorry” goes a long way.