Another EMS Week Post

Well, it’s Monday and it’s the annual commemoration of EMS Week.  This is the week where you’ll likely get some sort of junk food at the local ER, assuming the staff doesn’t eat it first. Your employer may give you some sort of trinkets and there will probably be a couple of extra motivational posters around the station.  All of those are the traditional ways of celebrating our week and honoring what we do for our respective communities.

But I wanted to go a little past that.   I saw something last week that got me to thinking.  Last week, I saw pictures of a bunch of paramedics from a large EMS system undergoing boot-camp style training to become “rescue” paramedics, skilled in rope and water rescue.  And that led to another thought – namely, how many of us add something else to modify the term EMT or paramedic.  Firefighter/EMT.  Special Operations Paramedic.  Critical Care Paramedic. Firefighter/Paramedic. Flight Paramedic. Dive Medic. Community Paramedic. Firefighter Paramedic. Tactical Medic.

It’s absolutely great — and essential — to expand our knowledge and, in some cases, to expand what EMS does to meet our respective communities’ needs. However, the reality is that each and all of those roles fill limited needs.   There are relatively few patients that need advanced life support provided by paramedics rappelling down a cliff or that need care under fire (at least in the civilian world).  The chances of needing to intubate a patient in a radioactive environment are pretty close to nil.

Let’s go back to the famed “White Paper” issued by the National Academy of Sciences in 1966.  That’s the paper that gave the impetus for modern EMS.  It addressed accidental death and disability in the out of hospital setting. From that, EMS has evolved into the practice of prehospital medicine.  To me, what EMS is delivering the practice of medicine, outside the clinical setting, incorporating some aspects of the public safety disciplines to do so.

There’s nothing wrong whatsoever with these additional skill sets.  What is wrong is the explanation that I’ve heard from some of these providers as to why they pursue those skill sets. Time and time again, I’ve heard, “I wanted the additional challenge.”  My continuing belief is that if you do the medicine right, there’s plenty of challenge. Medicine is constantly evolving.  The clinical practice of medicine has changed dramatically in the twelve years I’ve been in EMS.  More and more EMS systems have embraced selective spinal motion restriction, rapid sequence intubation, 12-lead EKG interpretation, and standing orders for pain management.  When I first entered EMS, I’d never heard of ketamine or sepsis, yet both of these are now routine terms I use in my practice of medicine.

On this EMS Week, let’s each make the commitment to each and every one of our patients by doing the core mission that unites us all — providing the best medicine possible. On this EMS Week, commit to being a clinician first and foremost.

What Might Be Wrong With EMS and EMS Education

Earlier this week, I was speaking with someone in the EMS regulatory world and they mentioned having to possibly roll out a class on a new infectious disease concern.  I began to wonder if part of the problem is that many EMS providers are technicians who are taught to “fix” a patient’s “condition.” Every so often, the latest buzz hits EMS and we all roll out something “new” to address this.

Some years, the EMS flavor du jour is anaphylaxis.  Some years, it’s been cardiac arrest.  Some years, it’s been acute coronary syndrome.  Yet other years, stroke becomes a focus. Currently, we seem to be torn between sepsis and emerging tropical infectious diseases (Ebola and now Zika).  All of these are important topics and something that any EMS provider should be capable of at least beginning to address. Meanwhile, we have all of the various factions advocating that EMS will get the respect it deserves if we go into “community paramedicine,” “tactical medicine,” or “critical care paramedicine.”  Then factor in the various advocates pushing differing models of EMS, whether private, third-service, or fire-based.

Yet, what everyone is overlooking is simple. We’re teaching EMS providers the recipes for cooking, but not how to actually cook.  Every one of these new ideas that rolls out fails to address the simple fact that EMS providers aren’t taught the fundamentals of medicine.   Teach anatomy, physiology, pathophysiology, pharmacology, assessment, and skills appropriate to the provider level.  If you taught the core fundamentals of medicine rather than flowcharts and protocols, you’d have an educated provider who, at any level, is capable of adapting and providing clinically appropriate to almost any patient.

If you teach a chef, you teach them their way around the kitchen.  If you train a cook, you teach them how to make things from the recipe.  In EMS, we’re turning out short order cooks who need a new recipe anytime the clinical tastes change as opposed to professional chefs who know how to make a recipe of their own and can vary that recipe for their patient/customer. And until we fix that, all of the latest card courses and “urgent” continuing education modules to address the latest problem won’t fix the real problem with EMS.

 

You Get What You Pay For

In Texas, we have a strong tradition of limited government.  In particular, we limit the role of county government.  In most counties, county government provides law enforcement, jails, courts, and roads.  Because of the limits placed on county government by the Texas Constitution as well as the limited source of funds available to county government (primarily property tax revenues), the majority of county governments in Texas do not directly provide fire or EMS services.  In response to the need to fund fire and EMS services for smaller communities and/or unincorporated areas of the county, the Texas Legislature authorizes the creation of Emergency Services Districts (ESDs).   ESDs have the authority to levy a property tax to provide fire and/or EMS protection within their boundaries. That tax is up to ten cents per one hundred dollars of property value.

North Hays County ESD #1 is the Emergency Services District that serves Dripping Springs and much of the rest of northwestern Hays County.  They currently tax their property at a rate of 2.52 cents per one hundred dollars of property value.  They are holding an election on May 7 to raise the tax rate to a maximum of seven cents per hundred dollars of property value to continue funding EMS in their district.  Currently, San Marcos/Hays County EMS is their contracted EMS provider and, like many EMS systems, faces increasing call volume as well as increasing costs of providing EMS in the district.  (Disclosure: I formerly worked as a part-time medic for San Marcos/Hays County EMS. I have also responded with San Marcos/Hays County EMS on mutual aid with another EMS service in the area.)

Enter the local state representative in the area — a man named Jason Isaac. Mr. Isaac has come out publicly against the tax increase and is pandering to a reactionary anti-tax element of a conservative electorate.  Heck, I’m pretty conservative.  Those that know me have described me as a fiscal conservative, socially libertarian, and a neo-conservative hawk on foreign policy.  I’m no Bernie Sanders here.

If Mr. Isaac is truly concerned about the actions of the ESD, he would know that the Texas Department of Agriculture has information about the formation and operation of ESDs.  But it’s easier to put out posts on social media addressing an issue where the accountability lies with local government.  I thought that Texas conservatives favored local control and local solutions for local problems?

But there are some very legitimate roles for government to play, particularly local government. One expectation that all of us have, save for a few anarchists, is for our 911 calls to be answered and for help to come.  Better yet, we expect competent providers to deliver compassionate and clinically appropriate emergency medical care.  San Marcos/Hays County EMS has delivered that care to Hays County for years, including the residents of North Hays County ESD #1.  I’m standing for quality EMS, not sound-bites designed to appeal to fears about property taxes.

If We Can’t Take Care Of Our Own

So, yesterday I blogged about the tragedy with the Fairfax County firefighter/paramedic who killed herself.  The suicide is believed to have been connected to multiple workplace climate issues, including bullying.

I shared the blog yesterday on several EMS Facebook pages and several medics commented about similar experiences at their employer.  One especially poignant comment was, “I always thought it was just me…”

Here’s the thing.  When you have multiple people who don’t know each other, all from different fire and EMS organizations, all saying the same thing — it is cultural.   It is pervasive. And it’s got to stop right now.

Humor, even some inappropriate humor, is an excellent form of coping with the stresses associated with service in the fire and EMS world.  But we in the fire and EMS world don’t know how to do humor right. We mock and haze our colleagues.  We mock our patients with sayings like “I’m not an ambulance driver, I’m a NASCAR driver sponsored by Medicare.” We mock education and advancement of the profession by denigrating “book learning” and wearing t-shirts that say, “Would you like to talk to the paramedic in charge or the EMT who knows what’s going on?” And when someone calls the jokesters out, they’re labeled as “butthurt.”  Well, call me butthurt because this has got to stop.

The story about Fairfax County has made the news outside of the fire and EMS world.  It will get into the hands of those with an agenda and the politicians.  If we can’t clean up our own messes, the politicians will. And the solutions proposed by the politicians will be worse than the problem.  If you don’t believe me, I submit Obamacare as an example of a solution from politics.  If you don’t think that those who’d like to privatize fire or EMS services won’t use this as an example of how a private company with a good HR department wouldn’t have let this happen, then you haven’t been paying attention.

A friend of mine said, “If we can’t take care of our own, what makes me the public think we can take care of them?” That nails it right there. We can start taking of our own at our own stations and on our own rigs.  And it starts right here, right now.

A Next Step in EMS Provider Safety and Health

Over the last few years, EMS provider safety and health has come to the forefront.  Rightfully so. Whether unreported, under-reported, or just ignored in the past, we’ve recently begun to recognize the threats to EMS professionals of all sorts.  There are several organizations, most notably the Code Green Campaign, who’ve done an excellent job at suicide prevention and mental health awareness in EMS. Other EMS providers have noted the upswing in violence toward EMS responders and have raised awareness and training to address this threat.

However, one of the latest public safety suicides, that of a firefighter/paramedic in northern Virginia, really hit home to me. There are allegations that the medic in question was the victim of workplace bullying and cyber-bullying.

Somewhere, somehow along the way, the public safety world got fed a lie in that hazing and bullying are part of a so-called brotherhood. There’s certainly nothing wrong with some good natured teasing and some ribald jokes (of which I know quite a few).  However, when you’re continually targeting a particular person or group at your workplace, that’s definitely “not cool.”

I’ve been in some organizations, especially when I was younger, where jokes got carried too far.  When I was much younger, I was, for a short time, a midshipman at the U.S. Naval Academy.  I saw hazing.  I experienced hazing.  And all it did, at least in my case, was cause me to reevaluate my decision about a naval career.  There’s no brotherhood in tormenting those beneath you.  And “they did it to us” is no justification for continuing to do the wrong thing.

We’ve got way too many toxic workplaces in public safety.  The behaviors range from bullying to hazing to cliques that control the workplace.  I could spend an entire post on the destructiveness brought on by the cliques of “cool kids” in a workplace that serve to alienate and marginalize everyone else.  When you combine the “cool kid” clique with social media posts where the “cool kids” brag about their weekend exploits and hijinks, particularly with willing and participating members of management, you create a toxic culture where some members of the organization become ostracized.  Whether it’s intentional or just ignorant, it’s the height of hypocrisy to discuss teamwork and have teambuilding exercises when there’s alienation occurring right underneath ones’ eyes.

Between provider suicides, mental health crises, and losing EMS’s best and brightest to other professions, it’s clear that EMS has some issues to resolve.  Resolving those issues is going to require a massive shift in attitude towards how we treat other, towards a real brotherhood (or sisterhood), and making things at the station a hell of a lot less toxic.  It’s time to realize that being a professional is about doing the right thing, not just the fun thing — and it begins with how we treat each other. Let’s have that discussion about how we’re treating each other.  I’m not completely sure we’ll like what we’re hearing.

It Depends

Anyone who knows me in real life or has heard me talk about the law has heard me say that the lawyer’s favorite answer to any question is always, “It depends.”

In the law, we have a lot of sayings.  “Bad facts make for bad law.”  And another favorite question of mine is “What does the contract say?”  These sayings, among many other legal maxims, recognize that answers to most legal questions are nuanced and there are many variable factors in answering the question, including the facts underlying the matter and the law of the jurisdiction.

Yet when I switch roles from lawyer to paramedic, I never cease to be amazed by the number of EMS providers who want hard and fast answers to complex medical questions.  They want an “If A, then B” approach where their ability to make decisions is binary (yes/no), as opposed to providing for nuance and judgment.  The answer in almost every scenario facing a medical provider is incredibly dependent on many subjects, including provider skill, patient presentation, access to definitive (and appropriate) care, and availability of resources. In other words, what works in rural Nevada doesn’t necessarily apply in downtown Boston.  And one rightfully expects different measures to be taken based on patient presentation.  It’s really short-sighted and dare I say, ludicrous, to expect complex questions to be answered with simple linear yes/no answers.

Part of being a professional, in any field, including EMS, is that we embrace nuance and subtlety in our practice.  By embracing the fact that uncertainty and nuance enhance what we do, we become professionals.  By demanding a liner flowchart, we remain technicians.  And ultimately, it remains my core belief that EMS providers are, even in a limited way, engaged in the practice of medicine. Practice your profession.

Problems With EMS Research

Every now and then, we get the latest news about some “groundbreaking” study involving EMS or even tangentially connected to EMS.  The older I’ve gotten (and hopefully a bit wiser as well), I’ve come to take most of these studies with a grain of salt.  I present to you a couple of reasons why.

First, most of these academic studies are done where the academic medical institutions are — typically big urban areas with ready access to full-service teaching hospitals. When you have a five minute transport time to a facility where every specialty of medicine is present and each attending physician goes by “Professor,” there is something to be said for rapid transport being treatment.  That goes even more so when your large urban EMS system is comprised, in part, of providers who have little interest in the clinical practice of medicine.

Next, most EMS research seems to have almost a fetishistic focus on resuscitation.  I’d surmise that the reasons are twofold.  First, the research outcomes are easy.  Unlike The Princess Bride, there’s no mostly dead.  It’s either dead or not dead.  It makes for easy endpoints in research.  Second, since American EMS was initially based on accidental trauma and out of hospital cardiac arrest, the resuscitation interest seems logical.

As such, we have ended up with some of the research questioning the value of paramedic-level providers.  And it’s true to an extent.  A BLS provider is perfectly capable of transporting a traumatic injury to a trauma center for the one intervention that matters — surgery.  And in the majority of cardiac arrests, BLS interventions of chest compressions and defibrillation are what matters.  And doubly so in both instances if you live in a large urban area with a plethora of hospitals.

But here’s what little of the research addresses.   Firstly, suburban areas, much less rural or frontier areas, where transport to definitive care is not measured in single digits.  In some rural and frontier areas of my home state, the highest level of medical care available in the county after normal business hours is a paramedic.  In these cases, there’s undoubtedly a benefit to providing the advanced level of care that a paramedic brings — but because there’s no “science” to definitively support this assertion, there’s skepticism at best about providing advanced level care. Additionally, some paramedic level interventions defy easy measurement.  Unlike the outcome of cardiac arrest – dead or not dead – it’s a bit more challenging to quantify and measure symptom relief. “Sir, earlier you described your ingrown toenail pain as 12 out of 10. Now that you’ve had some pain relief, what’s the pain level now?”  Meanwhile, the femur fracture patient says they are fine and don’t need pain management.   Similar measurement difficulties can occur with other medical crises such as respiratory distress and chest pain.   It’s hard to quantify subjective measurements.

What would go a long way toward providing meaningful EMS research for the rest of EMS would be to develop some research consortiums and studies that occur outside large urban medical care systems.  Factoring in the distance to transport to definitive care and removing the maniacal fascination with cardiac arrest resuscitation would be a huge step in providing meaningful data to EMS providers in suburban, rural, and frontier EMS systems.  One thing we know about EMS is that one system solution doesn’t fit all.  It’s time that our research agendas reflect that reality as well.

Test Prep or Understanding?

Confession time here.  Last week, I took the CCP-C exam and it kicked me in several places.  In all honesty, I was pretty arrogant to think that I might know enough critical care paramedicine to pass the exam without having had the benefit of a critical care course.  Having said that, I did come closer to passing than I probably should have.

Upon reflection though, I realized the real mistake I made.  I listened to some of my friends who said that going over the various test prep books and programs would be sufficient to get a “smart guy like you” through the exam.  I spent a fair amount of time in these books and the websites and still came away a bit short.  What I didn’t spend the time doing was actually learning the material and gaining mastery of it.  Instead of practice questions about vent settings, lab values, and hemodynamic monitoring, I should’ve been learning those concepts frontward and backward.  It wasn’t the cheapest exam by any stretch.  But I think I got a very inexpensive lesson in doing the right things for my professional development and for my patients.

The practice of medicine is not merely passing a test.  The tests occur every day with each of our patients.  We owe it to them and ourselves to master our knowledge base and keep expanding our knowledge base.  Reality isn’t a multiple choice exam.  Our real test occurs when the pager goes off and we get sent into the unknown.  Whether it’s the medical first responder exam or board certification in a physician subspecialty, an exam measures entry level competency.  Let’s stop preparing to be merely entry level competent.  Let’s start preparing to be the masters of our profession.

EMS will be a better place and we’ll have better providers when we stop hearing about the exam and the “tricks” to pass it.  Instead, we should start worrying much more about comprehending the underlying material that’s on the exam. Of course, mastery of the material is much more complex than merely regurgitating crammed material for a multiple choice exam….

As for me, I’m going to retake the exam eventually, but not until I’ve read and understood critical care medicine from a physician level text on ICU medicine. Why?  Because I don’t get multiple choice options in real life and I’ve yet to be able to choose which patients I get.

 

A Purely Satirical, Fictional Parallel Story

The major law firm of Vincent and Belkins of Houston, Texas has made an announcement that they believe will revolutionize the professional world.

Managing partner Biff Harrington III stated, “We’ve realized that many of our business and personal clients have issues that aren’t solely legal in nature.  We want to be an all-risks professional service organization.  As of May 1, 2017, we’re going to mandate that all new associates become certified public accountants within six months of being hired.  We’ll also be selecting certain current associates and partners to go back and get their accounting degrees in an attempt to become CPAs.”

Harrington continued to say, “We believe that making new associates become CPAs and attorneys will increase their value to their clients and the firm.  There’s a fair amount of overlap between law and accounting, especially in the tax and business arenas.  As such, we’ll make all of our new associates remain CPA/attorneys at least until they make partner — then, they can drop their CPA certification if they wish.”

An unnamed cynical associate reported to the local newspaper that the “all-risks professional service organization” moniker was a cynical attempt for the firm to remain relevant in a world where the need for legal services has diminished. “Between tort reform cutting down the number of so-called ‘frivolous’ lawsuits and the rise of the internet for routine legal forms, the attorneys have a lot less to do these days.  Making new associates become accountants and function as accountants for a few years is nothing but an attempt to maintain some relevance for a big law firm with a bunch of partners not doing a great deal of work.”

Legal ethics Professor Mortimer Winston had grave concerns as well.  “Yes, there are definitely some overlaps between law and accounting, but the two are completely different professions with different scopes, purviews, and even different ethical obligations.  Attorney-client privilege exists in all fifty states while there’s no legal duty for an accountant to maintain confidentiality.  When a client speaks to one of these junior associates, are they speaking to them as an attorney or as an accountant? Additionally, while there have been some tax attorneys who excel as both CPAs and attorneys, many people won’t excel as both attorneys and accountants, not to mention the issues with the degradation of both legal and accounting skills for people who don’t regularly utilize both.  This is a recipe for disaster.”

In reply to Winston’s concerns, Harrington stated, “Dual certification is the wave of the future. This has worked many times before.  Just look at the excellent medical care provided by firefighter-paramedics in the District of Columbia.  If it works in our nation’s capital, it can work here!”

“Go to the ER or call 911”

I’m getting up there in years.  Maybe not as old as some of my friends and mentors, but I’m getting there.  I don’t necessarily look back on the past as the “good ol’ days,” but I do recognize that things have changed — including medicine.  At the most fundamental level, our American system of healthcare, based largely on third party payment of insurance claims, has changed as well.

Years ago, if you got sick, you’d call your general practitioner and he’d make a house call.  As Medicare and Medicaid changed the reimbursement model (and private insurance adopted many of these standards), the house call became antiquated, so your doctor would meet you at their office, even after hours, to deal with an urgent matter.  As this model changed — and emergency medicine advanced — your doctor would meet you at the hospital ER.  Now, if you call your doctor after hours, you’re most likely to hear a recorded statement that says, “If this is an emergency, hang up and call 911 or go to the nearest emergency room.”

The result of this is that emergency rooms are crowded and EMS call volume continues to climb. The response from the emergency medicine world isn’t exactly inspiring.  Numerous individual EMS providers bemoan “911 abuse” for matters that aren’t “real emergencies.”  And now a noted emergency medicine physician-blogger has opined on “the go to the ER mentality of American medicine.”

Economics says that people are fundamentally rational. So, let’s take that approach.  If you have a medical problem and “do what you’re supposed to do,” you call your primary care physician.  With any luck, you’ll be able to get an appointment for an office visit in the next few days. If the matter is VERY simple and resolves quickly, you’re just out the copay for an office visit, assuming you have insurance.  If the matter is beyond the ability of what “evidence-based medicine guidelines” (AKA protocols for primary care medicine) allow for a primary care physician, you can expect multiple follow-up visits, referrals to specialists, and referrals out for lab work and imaging, all with their own separate copays and co-insurance.  Meanwhile, you’ve also lost time from work and your regular life as well because all of these visits have to happen between 8 AM and 5 PM on weekdays. Tell me how agreeing to “play by the rules” of American medicine is rational?

However, if you go to an emergency room, you’ll be seen by a physician trained in emergency medicine, which covers a wide spectrum of medical care.  You’ll also have access to lab studies, imaging, and, if warranted, consultation with specialists.  While the copay and coinsurance will be significantly higher, you are paying for access to a one-stop solution — and one that doesn’t require an appointment and is available 24/7. And if you call 911, you get a literal house call from a group of trained mid-level providers who show up with diagnostic equipment and medications that most primary care physicians don’t have in their offices — along with a ride to the above referenced emergency room where the majority of your medical needs can begin to be addressed.

Is emergency medicine, both in-hospital and prehospital, over utilized?  Absolutely?  What’s the solution?  I honestly don’t know.  I do know what doesn’t work — and that’s emergency medicine providers complaining about overutilization of emergency services.  In all likelihood, there’s probably no one solution. From the standpoint of business and economics, I’ve never known a successful business model based on telling people they don’t need your services and turning them away. Emergency medicine, both EMS and emergency departments, need to embrace their role as providers of unscheduled medicine to the masses.  Likewise, primary care, in order to remain relevant, needs to understand that not every patient’s needs can be scheduled two weeks from next Thursday and only during regular office hours. The problem is not an unequal or even inefficient model of healthcare delivery.  The problem is and remains a healthcare delivery system that is not meeting the schedule and demands of modern society.